Terms & Conditions
By using CrewForge HQ, you agree to the following terms and conditions.
Service Description
CrewForge HQ provides communication and customer-service tools for home service businesses such as water heater installation, plumbing, HVAC, electrical, and garage door companies.
The platform helps businesses communicate with customers regarding service inquiries, requested work, scheduling, and customer-service communication.
User Consent
Users explicitly consent to receive SMS communication by submitting a website contact form and checking the required consent checkbox before form submission.
The consent disclosure includes:
Message and data rates may apply
Reply STOP to opt out
Reply HELP for assistance
Links to the Privacy Policy and Terms & Conditions
Users cannot submit the contact form without checking the consent checkbox.
Messaging Terms
Messages sent through CrewForge HQ are:
Conversational
Customer-service related
Directly tied to a customer inquiry or requested service
Messages are not used for:
Promotional campaigns
Bulk marketing
Lead resale
Third-party advertising
Message frequency varies depending on customer interaction and service inquiries.
Message and data rates may apply.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Opt-Out
Users may opt out of SMS communication at any time by replying STOP.
For assistance, reply HELP.
Opt-out requests are processed immediately.
Acceptable Use
Users agree not to misuse the platform or attempt to disrupt platform functionality.
Limitation of Liability
CrewForge HQ is not responsible for delays, failures, or interruptions in message delivery caused by carriers, networks, or third-party systems.
Modifications
CrewForge HQ may update these Terms & Conditions from time to time. Continued use of the platform constitutes acceptance of updated terms.
Contact
Questions regarding these Terms & Conditions may be submitted through the contact information available on the CrewForge HQ website.